“ Roy Benitez: I can't just throw you guys to the wolves out there.
Faye Lau: We are the wolves, sir.
Faye Lau is a Strategic Homeland Division agent activated after Black Friday as part of the Second Wave of agents tasked with saving what remains of New York City. When she was W.I.A (Wounded In Action) after the explosion of the helicopter that killed the original Senior Second Wave commander, Louis Chang, she had to assume Chang's role by assisting the player in the Base of Operations.
Tom Clancy's The Division
Faye Lau was activated as part of the Second Wave of Division Agents in Brooklyn along with the player, with whom she was to partner up with.
After regaining control of Brooklyn, she and the player were awaiting a VTOL that had other Second Wave Division Agents and Senior Second Wave Commander Louis Chang. Sadly they were taken out in an explosion(done by Aaron Keener and the LMB). Faye however survived with critical injuries along with the player who suffered minor injuries.
They were brought in by a JTF chopper to New York Camp Hudson.
After the player gains control of the N.Y.C. Base of Operations, Faye takes the role of acting commander of The Division in New York. She then continues to provide strategical support to the player and other remaining Second Wave Division Agents in New York.
Tom Clancy's The Division 2
Faye is once more seen in a cutscene for The Division 2, killing an Incinerator boss type after the reactivation of the SHD Network, implying that she fully recovered from the injuries in her ongoing quest to take back N.Y.C. back seven months after the virus, as well as being indirectly mentioned in an audio recording found in Washington, D.C. detailing Roy Benitez's reaction at hearing two Division agents have been brought in.
In Warlords of New York, she is leading the Hunt on Keener, but however she has lost control of New York after a massive hurricane that hit the City a few months back and also when Keener took over Lower Manhattan.
With help from Alani Kelso and other Division Agents from Washington D.C. she continues the hunt for Keener.
A second generation Chinese-American, Lau’s parents were killed in a car crash when she was a teenager, leaving her to raise her younger sister Heather. Owed, in part, to the loss of her parents, Lau has kept a distance from intimacy for much of her life, having regarded it as a potential disruption to her education and career. Now that the virus has hit, however, Lau has realized that she may be more attached to the surrounding people than she previously believed. A light in this is the attachment to her sister and worry that something bad may have happened to her when she goes missing from Camp Hudson.
Lau later joined Reserve Officers' Training Corps (ROTC) at City College, after which she excelled through the upper echelons of government intelligence and national security. After a field accident left her left leg and right eye severely injured, Lau now serves as a “handler”, responsible for the base’s maintenance and collecting and giving intel to the player.
Competitive, driven, and full of grit, there is no question in Lau’s status as a devoted patriot or her belief in the system. Though her peers typically regard her as a strong, serious woman, she has a caustic sense of humor, a knack for knitting, and a secret love of romantic movies.