Jerome Norton is a missing Strategic Homeland Division (SHD) agent activated as part of the First Wave to take back New York.
- Father was a first responder who died on 9/11. Enlisted in USMC 3 years later. Aced sniper school & was award Silver Star for his service in Iran. Was wounded in line of duty twice, but returned to the field quickly.
- Had a rough transition to civilian life: 2 arrests for drunk and disorderly after returning to the United States. Got his break when a family member got him into a Plumbers' union apprenticeship; has been working on city projects ever since. Gave up alcohol when he started the job.
- Clearly misses the camaraderie of military service. Claims not to miss the action but this seems dubious. Has strong sense of right and wrong, with little room for moral complexity. Believes in honor and duty, but may struggle with situational flexibility.