“ John, John, I need you to take a deep breath and find your balls. And when you find them - finish the fucking job!- Paul Rhodes ”
Paul Rhodes is a former member of the Last Man Battalion (LMB) and an engineer currently working with the Joint Task Force (JTF). He is in charge of the Technical Wing and works to keep the power, supply lines, and communications network intact for Manhattan. Following the events that occur before Warlords, he establishes a new safe haven for civilians and the new Peacekeeper faction (which is partly comprised of former JTF members).
Rhodes was born and raised in Central Jersey. Due to his disdain of the U.S. government, he joined a private military company instead of the U.S. Armed Forces. His work brought him to Iraq and served the role of an engineer. He left Iraq and the PMC after a roadside ambush claimed the lives of his teammates except for Rhodes’. He retired to live in Manhattan.
After the outbreak, Rhodes joined the JTF and became an engineer for the faction. He went missing during a mission in the Subway Morgue to grant the Base of Operations extra power. He finished the job and was rescued from the Cleaners with help from a Second Wave Division agent (player). He returned to the Base of Operations to maintain the JTF's Tech Wing and provided assistance to both the JTF and The Division.
After returning to the Base of Operations, Rhodes guided the agent to fix the power in the Times Square, Warrengate Power plant, and Rooftop Comms Relay, successfully prevented power outage on the island as well as restored power on the island.
When a friend of Rhodes inside the Last Man Battalion defected, he called Rhodes to send a squad to get him to the Base of Operations, in exchange for Intel on the LMB. Rhodes then sent a 3 men JTF squad to retrieve him. Unfortunately the LMB found out about the betrayal, and sent a squad to kill the JTF squad and the traitor himself. In desperation, Rhodes asked the agent to aid him in rescuing his friend. The agent then followed the ECHOs, to where his friend was, and successfully rescued him by eliminating all the surrounding LMB forces. Rhodes then thank the agent and sent another JTF squad to retrieve him back to base.
During an incursion at the Port Control Transit Terminal against the Cleaners and their new weapon, Benitez called Rhodes to aid the squad of Division agents in destroying Dragon One. After multiple attempts, Rhodes successfully destroyed the weapon by dropping a giant metal pipe on it.
For as twitchy and cynical as he may be, Rhodes is, by all accounts, incredibly smart. Put simply, he’s a doer. Part technical genius, expert weapons engineer, and recently failed entrepreneur, Rhodes prides himself on sticking to his guns, even when the going gets tough.
His peers know him for his highly attuned "bullshit sensor"; his critics know him for his disdain for authority. His allegiance, meanwhile, goes to competence and, though he’d never admit it, willingness to go the extra mile to get the job done right.
Born and raised in central Jersey, Rhodes has always lived a mobile life. Having attended Rutgers and bounced between various tech shops, Rhodes never had a good reason to stay anywhere. In 2003, his wayfaring eventually brought him to Iraq, where he served as a contractor with a Private Military Company (PMC). During his time there, he was the sole survivor of an attack on his squad, finding himself grappling from the enormous burden of survivor’s guilt.
Combined with the loss of his wife in 9/11, Rhodes has since stayed away from all intimate relationships, benign or adverse. However, Rhodes always does his best, even in the worst of situations.
He also tends to have a low opinion of the government and The Division.
Prior to the events of Warlords of New York, Rhodes, sick of the Division and their lack of accountability, decided to leave and establish a new civilian settlement in Lower Manhattan called Haven. Later on, the New York City Hall was attacked by Aaron Keener, resulting in massive casualties to the JTF and Division forces stationed there. Rhodes allows Faye Lau and Roy Benitez into Haven, albeit unhappily as he still holds a grudge against The Division and Faye. Rhodes low opinion of Division agents is shown when the player shows up in Haven, much to Rhodes disapproval, vowing that if the "blood and violence" of the Division followed them into Haven, he wouldn't forgive them.
During the Warlords campaign, while the player progresses in hunting down Keener, Rhodes continues to begrudgingly help out, if only to have the player leave quickly once Keener is eliminated. This shows most prominently during the Tombs mission, in which Rhodes states "... should be done in no time thanks to ISAC. You don't deserve this technology. You really don't."
After the events of Liberty Island, where Keener is eliminated by the player and Lau is revealed to have gone rogue to assist the Black Tusk, Rhodes states, during a conversation between Alani Kelso and Benitez, that he never trusted Lau. He does, however, now trust the player more than when they arrived. When the player talks to Rhodes after the final cinematic of the campaign, he states that "you can't trust a system without checks and balances," and that the abuse of power and corruption of said unchecked power "happened to Keener, it happened to Lau, it can happen to anyone."