“ When the going gets tough, the tough get going.- Roy Benitez ”
Captain Roy Benitez is a former New York City police officer and the leader of the Joint Task Force (JTF). He commands the Security Wing and plans operations to take back the city from the various factions that have taken over.
A narcotics officer for 8 years, Benitez’s entrance into the force only seemed natural, having been raised by a policeman father. Benitez was one of the first responders on 9/11.
Benitez is largely an idealist cop; he isn’t afraid to do the right thing, even if it means making a few enemies—a courage now rarely seen. For him, there is only ever a right way to do things, and a wrong way.
Past performance reviews have rightly described him as stubborn. Relentless in cracking cases and a grand master at grudge holding, Benitez is a force to reckon with. But for as much he strives to go above and beyond the Call of Duty, he finds himself at a crossroads with finding the confidence to do so at times.
Benitez and his wife were on the verge of a separation when the Green Poison tragically claimed her life. Already strained by both his commitment to the force and their inability to have children, Benitez’s new-found loss carries a guilt he struggles to reconcile. However, this loss, like so many of his experiences, has only challenged him to go beyond his emotional comfort level.
Rescued by The Division when the rioters were attempting to break through Lincoln Tunnel Checkpoint, Benitez took his place at the head of the JTF in order to take back the city from the factions that now claim it as their own. He was reluctant to send the sole Division agent against the factions as he didn't feel right "throwing them to the wolves." Faye Lau responds with "We are the wolves." While he knows that its better to accept help from what little The Division can offer, he isn't too happy about working with "feds". He and Lau direct the missions to taking down the leaders of the three main factions, Cleaners, Rikers, and the Last Man Battalion. Though by the end of the game, he's amazed and surprised with how the agent turned things around, with the factions retreating, the LMB being pushed back, and order being slowly restored to Manhattan. Before getting back to work he tells the Division agent, "You got skills, kid."
Benitez is in charge of the JTF in Manhattan through the Post Office. For unknown reasons, he went to the Lincoln Tunnel Checkpoint, and were stranded due to incursion of the rioters. Division agent in charge Faye Lau then sent the agent to rescue Benitez since he is critical to the JTF operations on the island. The agent then rescued Benitez from the rioters in the Lincoln Tunnel Checkpoint, and Benitez went back to the Base of Operations.
During the campaign against the hostile forces, Benitez coordinated his JTF forces with the agent through comms, killing several high value targets, like Larae Barrett, Joe Ferro and Charles Bliss, leaders of the Rikers, Cleaners and Last Man Battalion respectively. As well as taking back valuable sites, like the U.N. building, Grand Central Station and Queens Tunnel.
Benitez received a report on a suspected IED in a quarantine center in Tenderloin, he then asked the agent to investigate the situation. When the agent got there, the place was rigged to blow, killing all most of the civilians inside. The agent then came under attack from the Rikers, after successfully repealing them, the agent found evidence that connected the Rikers to the activity in the underground. Benitez then introduced the agent to the new Tactical Operations Center, built by Rhodes, right under the Base of Operations. The agent then took the train to a remote location in the underground, killing those responsible, and retrieved an audio log regarding a deal between the Rikers and a rogue Division agent.
Benitez later received information on the Cleaners' activity on the Port Control Transit Terminal, he then dispatched a squad of Division agents to investigate and eliminate the threat. Benitez then received Intel from agents that the Cleaners had built a weapon using a fire truck at the terminal. Benitez then called Rhodes to aid the agents on destroying the weapon. At the end the weapon was destroyed and all the Cleaners at the site were killed.
Tom Clancy's The Division 2's Warlords of New York
After the events of Tom Clancy's The Division and before the events of Warlords of New York, after Benitez is transferred to Lower Manhattan, it is revealed that many members of the New York JTF force were leaving to join the new civilian settlement, Haven.
This, along with the resuscitation of old factions, led to the JTF to become severely weakened and undermanned, putting Benitez and the JTF in a tough spot. It is revealed that the JTF barely had enough manpower and patrols to maintain some semblance of order or defend vital positions, like the Base of Operations at City Hall or the Hell's Kitchen settlement, leading Benitez and Division commander Faye Lau to contemplate whether to assimilate the remaining JTF in Lower Manhattan with the Peacekeepers.
However, they did not choose to assimilate in the end due to Lau's dissent with their leader, Paul Rhodes. By the time the D.C. agents arrive in Lower Manhattan, the Base of Operations has been attacked, leading to Benitez, Lau, and surviving Division agents and JTF personnel to evacuate to Haven. Rhodes reluctantly allows The Division to use Haven as a temporary Base of Operations.