Extremis Malis Extrema Remedia
- Motto; Latin. Literal translation is "Extreme Evil, Extreme Remedy" More commonly translated as the proverb, "Desperate times call for desperate measures"

The Strategic Homeland Division (SHD), referred to as The Division, is a classified unit of highly trained, self-supported tactical agents appearing in Tom Clancy's The Division and Tom Clancy's The Division 2. The players take the role of Division agents.

They are fully autonomous field operatives trained to restore order to communities suffering from catastrophic events, institutional collapse, and societal breakdown. Division agents are embedded in society, leading ordinary lives until they are activated. The Division is not an elite unit in the traditional military sense. They are a civilian agency whose members do not train or deploy like military units. Elite military forces are trained for specific tasks with a completely different mission specification than that of The Division. The Division is made unique by its connection to Directive 51 and its interconnected but autonomous networked organization. It is The Division as a whole that is special, not necessarily each individual agent. Officially, agents of The Division are counted as federal agents, in direct service of the United States federal government.

Goals and Purpose

The main objective of The Division is to ensure the continuity of government in the case of a catastrophic emergency. There is a possibility their jurisdiction is worldwide as they are brought in when society falls. Released in waves, Division agents are activated when all other forms of public protection have failed and the President signs Directive 51 in order to activate The Division. Having complete executive authority, Division agents must work with both civilians and remaining public authorities to restore order and prevent a total collapse of government.

Following the completion of the mission and averting the crisis, The Division agents are deactivated and return to their daily lives.


Agents are hand-picked from various aspects of society. Commonly they have a background in military, law enforcement, intelligence community, rescue services or engineering. They are approached and recruited based on a set of criteria. Which includes as following:

  • Loyalty
  • Mental resilience
  • Judgement and decision making
  • Adaptability
  • Problem solving and ability to improvise
  • Technical skills/aptitude
  • Commitment to peak physical fitness
  • Immune-system health
  • Raw survival instincts

Such recruitment can take a long time to make sure the candidate fits the profile and is suited for this type of job, and often, candidates are recommended by word of mouth from existing members. Once the Strategic Homeland Division has determined a candidate has adequately fulfilled requirements, candidates are offered to join.

After joining, members are trained by other top tier operatives. Due to the the need of maintaining the anonymity of the agency, the Strategic Homeland Division employs training covers. For example, lethal combat instruction may be billed as an exclusive "black-belt-only class" at a local gym with "special instructors".

When candidates successfully complete their training, they return to their daily lives. A key component of The Division is that members exist in the "shadows" and function as a normal member of society. Their own families don't even know about their appointment to the agency.



At some point following the Operation Dark Winter training exercise, the President signed Directive 51 to create The Division, as preparation, should the circumstances following Operation Dark Winter become realized. The Division began recruiting and training many men and women from the populace to become their sleeper agents. Despite Directive 51 being kept a secret, information about its existence was leaked, and reporters like Rick Valassi were actively investigating it.

The First Wave

In response to the burgeoning anarchy in wake of the Green Poison outbreak on Manhattan, The Division activated its First Wave of agents to carry out the mission and aid the Joint Task Force, with the brunt of the wave sent to defend central Manhattan, where the virus was originally released and where the anarchy began.

Infighting and Going Rogue

The Division's operations in central Manhattan failed, and the JTF was forced to evacuate and construct a wall around central Manhattan, creating the Dark Zone, and leaving many First Wave agents to fend for themselves. Angered by the heavy casualties the First Wave suffered in the Dark Zone, Aaron Keener decided to go rogue, convinced many of his fellow surviving agents to do so as well, and killed off those still loyal to the Division. Keener made contact with Charles Bliss of the Last Man Battalion and aligned his agents with PMCs. The former making use of the latter's manpower and supplies, and the latter utilized the Division technology in exchange. In response to the inevitable arrival of the Second Wave, Keener arranged for the LMB to arm a surface-to-air missile to destroy the helicopter transporting Second Wave personnel.

Tom Clancy's The Division

The Arrival of the Second Wave

A Second Wave Division agent (the player's character) has been activated and was currently in Brooklyn. They made their way to the local safe house and made contact with fellow agent Faye Lau. After restoring order to Brooklyn and helping the JTF retake control of the police precinct, the agent joined Faye at the landing zone to meet Commander Chang. However, much to their shock and horror, the VTOL is destroyed by the LMB's SAM, killing Chang and a part of the Second Wave personnel on board, and severely wounding Faye. A JTF helicopter comes to their aid and transports the two agents to Camp Hudson.

After landing, the agent makes their way to the JTF's Base of Operations in Pennsylvania Plaza. Finding the base under attack by Rioters, the agent comes to the aid of the JTF garrison and repels them. After saving the base, the agent meets Faye again, but her injuries from the Division VTOL's destruction made her unfit to carry out the mission alongside the agent. Instead, Faye provides support to the agent by becoming the acting Division Commander.

Medical Wing

See Article: Medical Main Missions

A Medical Wing is established in the Base of Operations by Jessica Kandel and the agent must help improve it to both help the citizens and to research a cure.

Tech Wing

See Article: Tech Main Missions

A Tech Wing is created by Paul Rhodes in the Base of Operations in order to stabilize the city's supplies, help civilians with technology-related problems, and reestablish communications.

Security Wing

See Article: Security Main Missions

The Security Wing, led by Roy Benitez, works to secure the city and protect the civilians from the hostile factions that roam the streets.

The Ultimatum

See Articles: General Assembly, Unknown Signal

The Last Man Battalion makes a last stand, and Aaron Keener makes his move.

Tom Clancy's The Division 2

Roughly seven months after Green Poison crippled New York, escalated cases of agents going rogue have occurred outside of the aforementioned city. Dissatisfied agents have different reasons for such, some followed Keener's lead due to wanton discontent, some for loot and treasures in Dark Zones and/or dangerous areas, and some who simply wish to return home, likely to protect their loved ones as well as live in peace. The SHD Network goes offline throughout the United States, causing select agents who vowed to continue The Division's goal to save what remains to head to Washington, D.C. in which they are billed as modern-day sheriffs by Manny Ortega.

Relationships with other organizations

Prior to the Dollar Flu outbreak, some hint of Directive 51's existence was leaked to the general public but it was never truly acknowledged. Those who knew of Directive 51 and the Division had found them deeply controversial, noting it's deep secrecy, the powers bestowed upon the organization, the relatively invasive qualities through the use of sleeper agents, and it's overall unconstitutional nature.

JTF and the First Wave (New York)

Following the activation of Division Agents in response to the Dollar Flu outbreak, relations between the Division and joint CERA and JTF were mixed at best. Roy Benitez, a JTF commander, like many officers in the NYPD and presumably a number of Army National Guardsmen, disliked the idea of federal involvement in the crisis. However, Benitez also urged his men not to alienate the Division and encouraged them to work alongside them, as while the Division are federal agents, they were also New Yorkers. On the other hand, some Division agents, like Javier Kajika and Alicia Coswald, viewed the JTF with skepticism, recognizing that much of the JTF's personnel was comprised of policemen and National Guardsmen who were not trained to handle a crisis of the Dollar Flu's magnitude.

After the JTF's disastrous failure to maintain control of Central Manhattan, which was walled off to quarantine the infected citizens, many First Wave Agents were left to fend for themselves as the JTF was ordered to withdraw hastily. The action resulted in the deaths of many of the First Wave agents and numerous civilian casualties.



The Strategic Homeland Division is divided into three main departments that deal with all aspects of SHD.

  1. Research and Development (R&D) - This department handles all of the research and development of new technology for SHD. Technology that comes from this department is commonly known as "SHD Tech (pronounced Shade Tech). The department does not have a central research organization but rather works through shell and dummy companies as to avoid politics and too much oversight.
  2. Support - The Support department deals with organizational management (communications, HR, finances, etc.) as well as tactical support for field agents. This includes intelligence analysis and logistical planning. This specific part of the Support branch only truly activates when Directive 51 is invoked.
  3. Operations - Operations deals with the coordination and deployment of field agents once Directive 51 is invoked. This department is also divided into 3 distinct branches, Internal Affairs, Strategic, and Tactical.
    1. Internal Affairs - Internal Affairs deals with the regulation of Division agents. They start the recruitment process and ultimately approve a prospective agent for recruitment.
    2. Strategic - The Strategic branch acts as extra security and staff details for government officials and leaders from across the nation.
    3. Tactical - The Tactical branch is made up of the field agents. They are the people on the ground, the ones who are actually out doing tasks.

Operational Cores

The Division’s organizational structure is decentralized. To that end, the SHD maintains three headquarters facilities, known as Cores, that are separated by large geographic distances. Each Core bunker is identical and redundant, able to continue operating as headquarters of The Division even if either or both of the other cores are disabled by an unforeseen event. This planned redundancy is known as the “Rule of Three.” 

The cores are located in Kansas, South Dakota, and Texas. Each Core is led by a board of directors with one of the directors acting as their Core’s manager. During peacetime, the Cores carry out routine management and administrative duties. If Directive 51 is activated each Core seamlessly transforms to coordinate logistics and intelligence across The Division Network.


Division agents carry advanced weapons and gear alongside state of the art technology. Some of their equipment must also be scavenged, bartered, earned, or received in special packs and kits. Some of their gear bears their agency's logo.




See Article: Weapons



Submachine Guns

Assault Rifles


  • Urban MDR
  • G28
  • ACR SS
  • SIG 716
  • UIC15 MOD2

Marksman Rifles

Light Machine Guns

Advanced Technology

Division Agents

Players take the role of agents in the Strategic Homeland Division. Their main task is to save what's left of New York City. Because of the independent nature of these agents, and The Division being a self-supported tactical unit, they may attack other agents and go rogue or join up with other agents to accomplish their task.

Non-Player Characters

Division Commanders

These people lead the wave of agents. Each commander is responsible for their respective wave.

Dark Zone Vendors

These non-combatant Division agents reside within the Dark Zone's safe-houses and checkpoints. Their merchandise can only be purchased with DZ Credits.

Rogue Agents (Last Man Battalion)

Dissatisfied and angered by the heavy casualties they sustained in trying to maintain control of the Dark Zone, as well as abandonment by the JTF, many of the remaining agents of the First Wave went rogue. Led by Aaron Keener (who also convinced them to go rogue), they slaughtered other First Wave Division agents still loyal to The Division and formed an alliance with the Last Man Battalion. They are among the most dangerous enemies in the game.

Rogue Agents (Player Characters)

Other agents have gone rogue for various reasons. Some simply deserted, while others stole and killed people. There is also an example of an Division agent working with the Black Tusk.

Important People

The First Wave

For Rogue First Wave Agents faced in-game, see Rogue Division Agents.

Article: Missing Agents



  • Most factions from Tom Clancy's The Division don't seem to be aware about the SHD presence in Manhattan. This is shown as enemy factions battling with Division agents will refer to them as JTF or classify them as civilians trying to be brave, and deploying skills only catches them by surprise and confuses them
    • The only two factions that seem to know the true abilities of The Division are the Joint Task Force (who have been working very closely with The Division) and the Last Man Battalion (who have Rogue First Wave agents on their side). But even for the latter, only the more elite LMB know about The Division, leaving the regular LMB unaware of The Division
      • JTF soldiers are often complimenting Division agents as they pass by them in Manhattan, often joking about getting gun like the agent's, saying that they'll be in their prayers, and thanking them for helping them out
    • As of the introduction of the Underground and of Clear Sky, the Rikers have started to catch on to the SHD presence in Manhattan, as Rikers obtained some new equipment from Division agents for the Secure Quarantine mission and intercepted a V-22 Osprey loaded with SHD Tech (which Slider referred to as "Si-Fi Tech")
    • As of 1.8: Resistance, with the deployment of Division agents to West Side Pier, only then the factions knew about how much of a threat The Division posed to them, leading the LMB to broker a truce between the factions against The Division
    • Although confused, fearful and very scared, unarmed civilians recognize Division agents as good guys.
  • By the time of Tom Clancy's The Division 2, The Division have fully established themselves, as this is shown that when engaging in most enemy factions usually taunt and threaten Division agents directly
    • Hyenas view The Division as authority figures in a non-authoritarian world, often directly threatening them and warning them to back off before "they get themselves killed" in their propaganda messages
    • Outcasts view The Division as part of the reason they suffered in the Roosevelt Quarantine, threatening to attack them in their propaganda messages
    • True Sons sometimes use physiological warfare against The Division, attempting to spread the message that The Division should be feared because of ISAC (as the advantages of the highly advanced AI is known only to Division agents). They also try to convince Division agents to go rogue and join their side through their propaganda messages
    • The Black Tusk are the most dangerous enemies The Division has come across, as they have covertly neutralized several agents in D.C. and caused the SHD Blackout that sent all Division agents in the D.C. area to The White House
    • The JTF at the White House highly respect Division agents, as sentry guards often salute agents walking by and quickly apologizing should they bump into them at anytime
    • The Civilian Militia (and the D.C. settlements in general) fully support The Division, as settlement members are heard complimenting agents as they walk by, and Militia soldiers often cheer agents on, even mentioning that children are pretending to be agents and that settlement members have formed Division fan clubs.
    • It is unknown if factions like the Underground and the Ambushers know about The Division.
    • The Manhattan settlement Haven and their faction the Peacekeepers in Warlords of New York did not trust The Division at first, with their leader Paul Rhodes even going as far as turning away a Division agent he knew from the past and kept her from entering the settlement; this untrustworthy feeling only grew when Aaron Keener and his rouge agents showed up and started wrecking havoc on Lower Manhattan. However, the two factions eventually formed a mutual - albeit uneasy - alliance as the Division was slowly able to eliminate Keener and his lieutenants.
  • According to the book The World of Tom Clancy's The Division, once activated, a Division agent outranks every government agent and official in the United States, excluding the President and entire federal agencies
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